FAQs

Using Freedom Guru

You can check this using the ‘Journeys’ section or you can check it using the ‘Path to Freedom’ section. 

– For a smooth unlocking of the next day, please ensure you have fully completed the current day’s audio.
– The next day unlocks at the beginning of the new day.

This may have to do with the battery usage settings that you might have set for Freedom Guru Application.

Please go to: Phone Settings -> Apps, find Freedom Guru and click on Optimize battery usage. From here you’ll want to make sure Freedom Guru is not set to optimize.

If that doesn’t fix the issue, please confirm that background restrictions are also turned off. You update this by going to Phone Settings -> Apps -> Freedom Guru -> Advanced.

Freedom Guru App can be downloaded from the iTunes or Google Play Store and is compatible with most iOS (Apple) and Android mobile devices.

Please feel free to contact our support team on support@freedomguru.com if you have any further queries.

At this time, Freedom Guru is only available in English language. However we are also working to create more language options.

 

Please feel free to contact our support team on support@freedomguru.com if you have any further queries.

You can absolutely access your account across multiple devices.

 

Once you create an account on one device, simply make sure you’re logged in with the same email address on your additional device(s).

To reset your password, please click the ‘Forgot Password’ button in the Freedom Guru Application and enter the email address associated with your account. After this, tap ‘Forgot Password’ and you will receive an email with a new temporary password. Please change the password after logging into your account.

If you are no longer interested in using Freedom Guru, please submit a “delete account” request via Email on support@freedomguru.com and include the email address of the account you would like to have deleted from our system. Our team will delete your account from the backend.

 

When a Freedom Guru account is deleted, the data associated with the account are anonymized and all personal details are removed from Freedom Guru.

 

Please note that account deletions are permanent and cannot be reversed. When an account is deleted, the complete session history and all saved sessions are deleted.

Your Map to Freedom will enable you to track your emotional wellness in all aspects of your life. Based on your level of wellness, you will be recommended a list of reflections that will help you achieve a greater quality of life. You can begin this process by clicking on the ‘Map to Freedom’ on your home screen. Once you analyse and create your personal map, feel free to update it once a week by clicking on ‘Update Map to Freedom’.

 

Please feel free to contact our support team on support@freedomguru.com if you have any further queries.

Freedom Guru, your Emotional Wellness App, is a wonderful companion for your journey of self-transformation. Use it everyday and you will master inner freedom. You will learn how to shift your experiences from stress to joy, anger to peace, fear to confidence and hurt to compassion.

Do you seek growth and positive outcomes in all areas of your life – from success, finance, and relationships to health and overall well being? If yes, then inner freedom is key to achieving and sustaining these positive outcomes. It will empower you with inner emotional independence to create the external results you desire.

Subscriptions and Billings

The Freedom Guru App is free to download, and you will not incur any charges from simply downloading it or creating a Freedom Guru account.

You have the following content for FREE
 – 21 Day Journey into Freedom from Anxiety and Fear with Sage Robbins.
 – All the 6 free reflections that are part of the FREE section.

To avail FULL ACCESS to the rest of the over 100 + Freedom Reflections, you can choose a 6 months subscription or a 1(one)year subscription plan.

Please feel free to contact our support team on support@freedomguru.com if you have any further queries.

You can check the status of your subscription by clicking on the ‘Subscription Information’, provided under the Settings menu in the app.

If you purchased a subscription and do not have access, just log out and log in again to your account. That should refresh your account and allow you to move forward with your journey. If you still need assistance, feel free to contact the Freedom Guru Support Team on support@freedomguru.com.

You can cancel your Freedom Guru subscription at any time by following the steps below. 

 

If you purchased your subscription via Apple App Store:

 

  • Open the Settings menu on your Apple device (not in the Freedom Guru App)
  • Scroll down to ‘iTunes and App Store’
  • Tap your AppleID Email
  • Select ‘View AppleID’ (You may be asked to log in)
  • Tap ‘Subscriptions’
  • Select the Freedom Guru subscription
  • Tap ‘Cancel Subscription’ to disable it from auto-renewing at the end of the current billing cycle.

If you purchased your subscription via Google Play:

  • Open the Google Play Store
  • Tap Menu (3 small horizontal lines) next to “Google Play”
  • Tap ‘Subscriptions’
  • Find the subscription you want to cancel
  • Tap Cancel